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Is This Checklist for You?
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The 7-Step Checklist
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Step 1: Measure Your Space (and Your Access Route)
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Step 2: Choose the Right Size (7-Foot vs. 8-Foot vs. 9-Foot)
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Step 3: Prioritize the Playing Surface (Accu-Fast vs. Standard)
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Step 4: Factor in Delivery and Installation (Not Just the Sticker Price)
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Step 5: Plan for Maintenance and Accessories (Cue Racks, Balls, Cloth)
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Step 6: Verify the Warranty and After-Sales Support
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Step 7: Get a Written Quote with All Fees Itemized
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Step 1: Measure Your Space (and Your Access Route)
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Common Mistakes to Avoid
Is This Checklist for You?
If you're outfitting a bar, family entertainment center, hotel game room, or corporate break area with pool tables, this checklist is for you. I've been handling commercial table orders for 8 years, and I've personally made (and documented) 5 significant mistakes totaling roughly $12,000 in wasted budget. Now I maintain our team's checklist to prevent others from repeating my errors. Here are the 7 steps we follow before placing any Olhausen order.
The 7-Step Checklist
Step 1: Measure Your Space (and Your Access Route)
Don't just measure the room—measure the path from the truck to the final spot. In 2019, I ordered a 9-foot Olhausen for a hotel lobby without checking the elevator dimensions. The table arrived, but we couldn't get it upstairs. We had to rent a crane ($1,200 extra) and the installation was delayed by a week. That's when I added 'measure your access route' to the checklist. You need at least 4 inches of clearance on all sides of the table for comfortable play, plus space for cue sticks (think 5 feet behind each rail).
Step 2: Choose the Right Size (7-Foot vs. 8-Foot vs. 9-Foot)
Most bars and entertainment centers default to 7-foot tables because they fit tighter spaces and encourage faster games. But if you have the room, an 8-foot table offers a more premium feel that guests notice. I'm not 100% sure why, but 9-foot tables often sit unused in casual venues—they're intimidating for beginners. My rule of thumb: measure your room, then go one size down from what you think you can fit. The extra walking space is worth it.
Step 3: Prioritize the Playing Surface (Accu-Fast vs. Standard)
From the outside, all pool tables look similar. The reality is that the slate quality and cushion rubber make a huge difference in playability and longevity. Olhausen's Accu-Fast precision play surface is their signature feature, and it's worth the upgrade for high-traffic venues. Cheaper tables use thinner slate (3/4 inch vs. 1 inch) and lower-grade cushions that deaden the bounce after a year. Trust me on this: your regulars will notice the difference (and complain when the balls bounce off the rails like they're hitting a mattress).
Step 4: Factor in Delivery and Installation (Not Just the Sticker Price)
What most people don't realize is that 'standard delivery' often means curbside drop-off. For a 700-pound table, you'll need a professional installer—expect $300–$600 for setup, leveling, and cloth stretching. I once ordered a table with 'free shipping' (which, honestly, should have been a red flag). The truck arrived without a liftgate, and we spent 3 hours and a broken dolly getting it inside. Prices for Olhausen commercial tables ranged from $3,500 to $8,000 (this was back in 2023, so verify current quotes). Always ask for a written quote that includes delivery, inside placement, and installation.
Step 5: Plan for Maintenance and Accessories (Cue Racks, Balls, Cloth)
Commercial-grade doesn't mean maintenance-free. You'll still need to re-felt the table every 3–5 years (budget $400–$800), and the cushions may need replacing after 7–10 years. Don't forget accessories: a wall rack for cues, a set of Olhausen pool balls (their premium sets hold up better to daily use), and a brush to keep the cloth clean. The 'expedited' shipping option on our last accessory order added $300 (which, honestly, felt like a penalty for planning ahead). Order accessories with the table to save on combined freight.
Step 6: Verify the Warranty and After-Sales Support
Olhausen offers a lifetime warranty on their slate and cabinet construction for commercial use—but you need to register the table and keep the receipt. I learned this the hard way when a customer's table developed a hairline crack in the slate after two years. We had the paperwork, so it was covered. Without it, we would have eaten the $1,500 replacement cost. Ask your dealer: 'What's the process for a warranty claim, and who handles labor?' The answer should be clear, not a shrug.
Step 7: Get a Written Quote with All Fees Itemized
This is the step most people skip. I've seen quotes that looked $500 cheaper until you added 'liftgate fee,' 'residential delivery,' and 'stair carry.' Get everything in writing: table price, delivery, installation, tax, and any customization fees (custom finishes, logo cloth, etc.). Also, ask about lead times—custom Olhausen tables can take 8–12 weeks. If a vendor promises 3 weeks, they're probably selling floor stock, not your exact specs.
Common Mistakes to Avoid
- Ignoring floor load capacity: A 9-foot table with slate can weigh over 1,000 pounds. Check your floor's rating before placing it in a second-floor game room.
- Assuming 'commercial grade' means indestructible: It means built for daily use, but slamming balls and sitting on the rails will still cause damage.
- Underestimating lead times: Add a 20–30% buffer to the vendor's estimate. If they say 6 weeks, plan for 8.
- Forgetting the cue clearance: A 7-foot table needs a room at least 13 feet by 16 feet for comfortable play. Measure twice.
One more thing: we're experts in pool tables—it's what Olhausen does best. But for foosball, air hockey, or arcade games, we'll tell you to check with a specialist. We'd rather you get the right table than the wrong one from us. That's the kind of boundary that builds long-term trust. Now go measure your doorway.